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Terms of use

USE OF COLLECTED PERSONAL DATA CONTACT FORMS

We simply collect your email address and name.

We retain contact form submissions for a year for customer service-related questions, but do not use them for commercial purposes. ​

COOKIES

If you leave a review on our site, you will be offered to save your name, email address and website in cookies. This is only for your convenience so that you do not have to fill in this information if you leave another comment later. If you have an account and log in to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser. When you log in, we will set up a number of cookies to save your login information and screen preferences. The cookies used on our site allow us to offer you the following services: saving the basket, identification during a new visit, personalization of the commercial offers that we will offer you based on your browsing history. Most cookies are intended to enable or facilitate your navigation and are necessary for the operation of our online store.

USE AND TRANSMISSION OF YOUR PERSONAL DATA

The personal data collected on our site is used to process orders

and manage the commercial relationship (deliveries, invoices, after-sales service).

We may also use your data for advertising purposes, either after obtaining your express consent or within the limits permitted by law. We may also use your data to meet our legal and/or regulatory obligations where applicable.

​ STORAGE DURATION OF YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely.

This allows subsequent comments to be automatically recognized and approved instead of leaving them in the moderation queue. For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time. Site managers can also view and modify this information.

THE RIGHTS YOU HAVE OVER YOUR DATA

If you have an account or have left comments on the site,

you can request to receive a file containing all the personal data we have about you,

including that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security purposes. ​

 

TRANSMISSION OF YOUR PERSONAL DATA

Visitor comments may be checked using an automated spam comment detection service. ​

 

CONTACT INFORMATION

To contact us, please use the contact page.

ADDITIONAL INFORMATION

In order to protect your data, we have implemented drastic security rules. ​

 

HOW WE PROTECT YOUR DATA

We work with the secure online payment platform Stripe which offers PCI-DSS compliant payments by integrating Stripe tokenization via Stripe Elements or iOS or Android bindings. We accept payments by Visa, Eurocard/Mastercard, American Express credit card. To make payment by credit card, the Customer interacts directly with the server of the secure Stripe platform. It is specified that at no time will the Customer's banking data pass through the Site's computer system. The Site is also secured by S.S.L 3.0 (Secure Socket Layer) encryption in order to protect all data linked to means of payment. The card is debited at the time of validation of the order on the Site, unless the server is unavailable.

WHAT WE COLLECT AND STORE

During your visit to the site, we track:

Products you've viewed: We use them to, for example, display products you've recently viewed

Location, IP address and browser type: we use them to estimate taxes and delivery costs

Delivery address: we will ask you to enter it to estimate the delivery costs before you place the order, and to send the order to you!

We use cookies to track shopping cart contents as you navigate our site.

When you purchase from our website, we will ask you to provide information including your name, billing address, delivery address, email address, telephone number, payment/credit card details and possibly account details such as name username and password.

This information will be used to:

Sending information about your account and order Respond to requests, including refunds and complaints,

payment processing and fraud prevention,

Set up your account for our store,

comply with any legal obligations, such as calculating taxes,

improve our store offers,

Send you marketing messages, if you choose to receive them .

If you create an account, we store your name, address, email, and phone number, which will be used to pre-populate order validation for future orders. We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obligated to continue storing it. This includes your name, email address, and billing and shipping addresses. We also store comments or reviews, if you choose to send them.

WHO ON OUR TEAM HAS ACCESS TO DATA

Our team members have access to the information you provide to us. For example, store administrators and managers have access to: Order information such as what was purchased, when and where it should be sent, and Customer information such as your name, email address, and billing and shipping information. Our team has access to this information to process orders, issue refunds and support you. ​

 

PAYMENTS

We accept payments by PayPal. When processing payments, certain data will be transmitted to PayPal, including information required for payment execution, such as the total amount or billing information. We also accept payments via Stripe. When processing payments, certain data will be transmitted to Stripe, including information required for payment execution, such as the total amount or billing information.

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